The Local Impacts of Global Outsourcing: How Call Centers, Online Casinos and Other Outsourced Business Processes Have Transformed Filipino Cities

The Local Impacts of Global Outsourcing: How Call Centers, Online Casinos and Other Outsourced Business Processes Have Transformed Filipino Cities

Date: Friday, March 29, 2019 to Friday, March 29, 2019

Speaker(s): Justin Stern

Justin Stern, a PhD Candidate in Urban Planning and Design and a Meyer Doctoral Fellow, studies the interplay of economic development and urban planning in rapidly urbanizing regions in East and Southeast Asia. His dissertation looks at how business process outsourcing or “offshoring” is driving new patterns of urban development, with particular focus on the expansion of customer service call centers in the Philippines. 

Questions addressed in Justin’s research include: In what ways do the contemporary urban forms of cities in Asia, and their dominant building typologies, reflect the economic and political restructuring of the previous half century? What role do large-scale, diversified corporate conglomerates, such as Samsung Group in Korea and Ayala Corporation in the Philippines, play in urban development? And how can the experience of Seoul and other cities in East Asia, as inductive role models, better inform rapidly developing regions in Southeast Asia and beyond?

Harvard Joint Center for Housing Studies
One Bow Street, Cambridge
12:15 pm
Bring your lunch, dessert provided

This event is part of our Housing Research Seminar Series, which are held on Fridays at lunchtime, during the academic year, and are livestreamed on Twitter.